Delivery Policy

At Crimila Boutique, we strive to offer you a fast, secure, and transparent delivery service. We deliver our products all over France.

1. Handling Time

Handling Time: All orders are processed and prepared within 1 to 3 business days (Monday to Friday).
Orders placed on weekends (Saturday and Sunday) or public holidays will be processed starting from the next business day.

2. Transit Time and Delivery

Delivery Time: Once the order has been shipped, the estimated delivery time to France is between 7 to 15 business days (Monday to Friday).
Delivery times may vary slightly depending on peak seasons (holidays, sales) or postal services, but we do our best to ensure you receive your package as quickly as possible.

3. Shipping Cost

We offer Standard Delivery for France.
Exact shipping costs are calculated and displayed transparently on the payment page before final validation of your order. (If you offer free shipping, replace this sentence with: Standard delivery is completely FREE for all orders in France.)

4. Order Tracking

As soon as your package is shipped, you will automatically receive an email containing a tracking number and a link allowing you to track your order in real-time on our website or on shipping platforms.

5. Damaged Packages or Delays

If your package is significantly delayed or arrives damaged, please contact our customer service immediately at support@crimila-boutique.com with your order number. We will find a quick solution (reshipment or refund).

6. Contact Us

For any questions regarding the delivery of your order, our team is at your disposal:

Store Name: Crimila Boutique
Email: support@crimila-boutique.com
Phone: +481694030194
Address: Odrodzenia 9, 22-400 Zamosc, Poland

UNITED STATES SHIPPING MATRIX (ENGLISH VERSION)

Order Processing & Handling Time: 1 to 2 business days (Monday to Friday). Orders placed over the weekend will begin processing on the following business day.
Transit Times & Shipping Costs: We offer tracked shipping across our active target markets. For the United States regional traffic, delivery takes 3 to 7 business days (Monday to Saturday).
Shipping Fees: All physical domestic shipments targeting the USA are eligible for Free Shipping ($0.00 USD) on all orders.
Tracking Portals: Once your package leaves our fulfillment facility layout, an automated email containing your tracking number and shipping carrier details will be sent directly to your inbox.

BUSINESS CONTACT INFORMATION