Privacy Policy

At Crimila Boutique, accessible from crimila-boutique.com, the privacy of our visitors is one of our absolute priorities. This document describes the types of information collected and recorded by our site, as well as how we use it.

1. Collection of personal data

When you visit our site or make a purchase, we collect certain information necessary to process your orders and improve your experience:

  • Order information: Your name, billing address, shipping address, email address, phone number, and payment information.

  • Navigation information: Your IP address, browser type, pages visited, and the date and time of your visit (via log files and cookies).

2. Use of your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our online store.

  • Process, ship, and track your orders.

  • Communicate with you, including for customer service or to send you updates on your orders.

  • Detect and prevent potential fraud.

3. Data sharing with third parties

We only share your personal data with third-party service providers who help us operate our store. For example:

  • Shopify: To power our online store.

  • Shipping services: To deliver your packages to your address in France.

  • Payment gateways: To secure banking transactions.

  • Google: We use Google Analytics to help us understand how our customers use the site.

4. Your rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), if you are a European resident, you have the following rights regarding your personal data:

  • The right to access the information we hold about you.

  • The right to request the correction or update of your data.

  • The right to request the deletion of your personal data.

To exercise these rights, please contact us at the email address below.

5. Cookies

Crimila Boutique uses 'cookies' to store information including visitors' preferences and the web pages the visitor accessed. This information is used to optimize the user experience by customizing our web page content.

6. Data security

The security of your data is a priority. We use SSL (Secure Sockets Layer) protocol to encrypt all sensitive information transmitted during the payment process.

7. Contact us

For any questions regarding this privacy policy or to exercise your rights, you can contact us:

  • Store name: Crimila Boutique

  • Website: crimila-boutique.com

  • Support email: support@crimila-boutique.com

  • Phone: +481694030194

  • Postal address: Odrodzenia 9, 22-400 Zamosc, Poland